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Terms & Conditions

Terms and Conditions

Please read the following terms and conditions carefully - you may wish to print this page out for future reference. To proceed to ‘check out’ you will need to check a box to agreed that you accept these terms and conditions.

Payment is taken by credit card via Paypal or Sagepay. If you do not have a Paypal account you will need to register your details with Paypal. You do not need to register using Sagepay. Alternatively we can take your credit card details over the phone. Call 01642 870837.

All prices are shown in £ sterling. Fanatic Sport & Leisure reserve the right to change any advertised prices at any time.

Currency

All prices on this site are quoted in pounds sterling. Payments are only accepted in pounds sterling. Credit cards sales will be charged in your local currency by your credit card provider.

VAT

Value Added Tax will be charged on all sales to residents of the EU. All purchases made by customers outside the EU are charged at the VAT-free price which is shown on the shopping pages.

Duties & Local Taxes

Purchasers are responsible for any duties and/or taxes levied at the point of entry into the destination country. A commercial invoice is provided with all goods shipped.

Delivery

Due to the closure of our local post office we can no longer guarrentee same day or next day posting.  however, we will endeavour to post your order within three days. If an item is not in stock we will let you know promptly.

UK DELIVERY: There are three choices for UK delivery: 2nd Class Standard Royal Mail, 1st Class Standard Royal Mail or Special Delivery for guaranteed next day delivery.

OVERSEAS DELIVERIES: We deliver only to countries listed on the ‘Customer Details’ page. Postage is charged accordingly and is sent by standard airmail.

Returns

If the event that your product is lost or damaged in transit please contact us in writing. In case of damage please retain the product and contact us within 3 days of receipt. Customised orders cannot be returned unless damaged or faulty. We will only refund postage on returns if we are at fault.  None of the above affects your statutory rights as a consumer.

Customised Text

If you choose customised text, we will size and place the text as we think appropriate.
Front: Generally short text will be placed on left breast and large text will be centred.
Back: Print will be centred across shoulder blades. If you want text placing anywhere else you will need to call us.

Availability

All products are subject to availability and may be changed at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund.

Cancellation

You may cancel any order placed,. If your order has been delivered you should notify us within seven working days of delivery. The goods should be returned in new/unused condition within fourteen days of receipt. On receipt of the returned goods in new condition we will issue a full refund including the return postage.

WEEE Regulations

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment.  The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

 

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

 

Recycling reduces the environmental and health risks associated with sending electrical goods to landfill.  

 

Fanatic Sport & Leisure is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.

 

Customers must return their like-for-like WEEE item to us within 28 days of purchasing their new item.

 

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.